Automated Account Notifications

Notifications that are automatically sent by the system for account activation, connection, and password management activities.

Overview

Cortex supports the following account notification types:

  • Connections

  • Password reset

  • Password creation

  • Account activation

  • Account verification

For each notification type, there is a corresponding URL setting, as shown in this table.

URLs
Description

Connection URL

The URL displayed in connection request emails. The URL accepts a connection $token variable (for example, https://www.example.com/connections/$token).

Reset Password URL

The URL displayed in reset password emails. The URL accepts a reset $token variable (for example, https://www.example.com/reset-password/$token).

Create Password URL

The URL displayed in newly provisioned account password creation emails. The URL accepts a password create $token variable (for example, https://www.example.com/create-password/$token).

Activate Account URL

The URL displayed in account activation emails. The URL accepts an activation $token variable (for example, https://www.example.com/activate-account/$token).

Verify Account URL

The URL displayed in account verification emails. The URL accepts a verification $token variable (for example, https://www.example.com/verify-account/$token).

You can configure these notification URLs at both the org and app level.

  • To configure org level settings, follow the Org Level instructions.

  • To configure app level settings, follow the App Level instructions.

Important: App Level settings override Org Level settings

Org Level

You configure URLs at the org level within Notifications settings.

Follow these steps:

  1. Open Cortex Web.

  2. Select Settings > Notifications.

  3. Navigate to the Email Settings and URLs section.

  4. Modify the URL settings as you like.

  5. Check the URL Syntax is correct.

  6. Click the Update button to save.

App Level

You configure URLs at the app level within App settings.

Follow these steps:

  1. Open Cortex Web.

  2. Select Settings > Apps.

  3. Select the App you wish to modify.

  4. Navigate to the URLs section.

  5. Modify the URL settings as you like.

  6. Check the URL Syntax is correct.

  7. Click the Save App button to save.

URL Syntax

Notification URLs accept verification $token variables with this syntax:

https://{app url}/{redirect-url-type}/$token/?org={orgname}

  • The {app url} is required and corresponds to the App URL that you are redirecting to.

  • The {redirect-url-type} is required and corresponds to the notification types listed in the Overview section.

  • The {orgname} is only required for Medable web apps and corresponds to the name of the Medable organization.

Example

For example, to change the redirect URL for the password reset email for a Medable Web Application, enter the following into the Reset Password URL field:

https://builder-dev.medable.com/reset-password/$token/?org=producttraining1

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