# Automated Account Notifications

## **Overview**

Cortex supports the following account notification types:

* Connections
* Password reset
* Password creation
* Account activation
* Account verification

For each notification type, there is a corresponding URL setting, as shown in this table.

<table><thead><tr><th width="197.9510665057665">URLs</th><th>Description</th></tr></thead><tbody><tr><td>Connection URL</td><td>The URL displayed in connection request emails. The URL accepts a connection $token variable (for example, https://www.example.com/connections/$token).</td></tr><tr><td>Reset Password URL</td><td>The URL displayed in reset password emails. The URL accepts a reset $token variable (for example, https://www.example.com/reset-password/$token).</td></tr><tr><td>Create Password URL</td><td>The URL displayed in newly provisioned account password creation emails. The URL accepts a password create $token variable (for example, https://www.example.com/create-password/$token).</td></tr><tr><td>Activate Account URL</td><td>The URL displayed in account activation emails. The URL accepts an activation $token variable (for example, https://www.example.com/activate-account/$token).</td></tr><tr><td>Verify Account URL</td><td>The URL displayed in account verification emails. The URL accepts a verification $token variable (for example, https://www.example.com/verify-account/$token).</td></tr></tbody></table>

You can configure these notification URLs at both the org and app level.

* To configure org level settings, follow the [**Org Level**](#org-level) instructions.
* To configure app level settings, follow the [**App Level**](#app-level) instructions.

{% hint style="warning" %}
**Important:** [**App Level**](#app-level) settings override [**Org Level**](#org-level) settings
{% endhint %}

## Org Level

You configure URLs at the org level within **Notifications** settings.

Follow these steps:

1. Open Cortex Web.
2. Select **Settings** > **Notifications.**
3. Navigate to the **Email Settings and URLs** section.
4. Modify the URL settings as you like.
5. Check the [URL Syntax](#url-syntax) is correct.
6. Click the **Update** button to save.&#x20;

## App Level

You configure URLs at the app level within **App** settings.

Follow these steps:

1. Open Cortex Web.
2. Select **Settings** > **Apps.**
3. Select the **App** you wish to modify.
4. Navigate to the **URLs** section.
5. Modify the URL settings as you like.
6. Check the [URL Syntax](#url-syntax) is correct.
7. Click the **Save App** button to save.&#x20;

## URL Syntax

Notification URLs accept verification `$token` variables with this syntax:

`https://{app url}/{redirect-url-type}/$token/?org={orgname}`

* The `{app url}` is required and corresponds to the App URL that you are redirecting to.
* The `{redirect-url-type}` is required and corresponds to the notification types listed in the [Overview](#overview) section.&#x20;
* The `{orgname}` is only required for Medable web apps and corresponds to the name of the Medable organization.

### Example&#x20;

For example, to change the redirect URL for the password reset email for a Medable Web Application, enter the following into the **Reset Password URL** field:

`https://builder-dev.medable.com/reset-password/$token/?org=producttraining1`


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